Al Habtoor Palace - Preferred Hotels & Resorts

The best hotel in the area! From the moment we got there, the staff treated us with so much respect and care. The hotel is beautiful, the rooms are big and super clean. Everyone working there was kind and always happy to help. The rooftop pool was a nice bonus too. The location is also perfect right next to the La Perle show and just a 10-minute drive from the Dubai Mall. The hotel even offers a free shuttle to their sister hotel, The Grand, where you can use their pools and private beach, plus there’s also a shuttle to the beach and the mall. We had a great time overall, and I just want to give a special thanks to Prem for being so helpful during our stay.

This was truly one of the best hotels I’ve ever stayed at. Everyone working at the hotel was always so friendly and nothing was ever too much for them. The service from the team at Al Habtoor was exceptional. We booked the diplomate suite for 3 adults, and we had a double bed and the housekeeping team put in a single bed for us. Both beds were soo comfortable. The room was very spacious and we had such a large bathroom and living room area. We had paid for breakfast and the quality of the food at the buffet was excellent, definitely worth the price we paid for it. There was an excellent selection of food to suit all cultures/ cuisines and the highlight of my breakfast was the chefs preparing masala dosa - it was delicious. We had complimentary use of the spa, which includes a sauna, steam room and whirlpool jacuzzi. There is also a large rooftop space where there are 2 pools. The rooftop area was so relaxing and most days we were the only people there. Al Habtoor was a great location and so easy to get around by taxi. It was so easy to get a taxi and pretty affordable via the Careem app. There is a supermarket, coffee shop and restaurants just around the corner from the hotel.

Our Christmas stay at Al Habtoor Palace was absolutely delightful, filled with elegance, festive charm, and exceptional service. From the moment we arrived, the warm greetings and luxurious ambiance set the tone for an unforgettable experience. Our room no. 360- both was a haven of comfort and sophistication, beautifully decorated for the season, and offering every amenity we could wish for. The festive decorations throughout the hotel added a magical touch, making the holiday feel extra special. The staff were exceptionally friendly, especially towards our children. They went above and beyond to make them feel welcome, even providing drawing materials to keep them entertained. This thoughtful touch truly made our stay more enjoyable as a family. A special thank you to Shakoor from housekeeping, whose attention to detail and warm hospitality ensured our suite was always immaculate and welcoming. The overall experience was fantastic, from the stunning surroundings to the impeccable service. Al Habtoor Palace made our Christmas period truly memorable, and we look forward to returning soon!

This beautiful grand hotel reminds me of when I stayed at the Dorchester in London . It’s palatial with beautiful decor and furnishings and all the staff are professional and courteous and friendly. My room was very grand , very big with every amenity you could want with a huge marble bathroom and tub , it was spotless . Some beautiful lounges to sit and have a cappuccino while listening to a pianist playing . There are numerous restaurants on site and breakfast was the best experience iv had. Part buffet , part Al e carte , In the beautiful, tranquil bq kitchen on the first floor . Fresh omelettes made to order , juices , everything you could wish for , no one should be disappointed and the waiters were amazing and attentive . The French toast made for me was amazing . Room service was equally as good and food cooked to perfection . The roof top pool is a tranquil setting and is lagoon style . Spent some lovely time there relaxing with waiter service for food and drinks , it was just lovely . The beauty of this hotel is that it provides free transport to their sister hotel , the Waldorf Astoria on the palm , to their guests , so that you can use their beach , if you like the beach . I did this a couple of days and was taken and collected by a very friendly driver , he was excellent, kind and very professional . Habtoor also provides free shuttle service to and from the Dubai mall and other Habtoor hotel facilities . This is a particularly great service to be offered by the hotel and reassuring for solo travellers. I’m completely blown away by this beautiful , palatial hotel . Nothing short of superb . Thank you Habtoor Palace .

For my planned activities Al Habtoor Palace was located perfectly in the middle between downtown Dubai and the harbour. I was very pleased with the service and friendliness of the Al Habtoor team, no wish remained unoticed nor not taken care of. I have even been offered a more spacious room than I had originally booked. The photos do the hotel justice. The only things that could elevate the experience at Al Habtoor Palace even more in my mind are: - also using the wonderful AC scent on the upper floors that is used in the Lobby - making the drink niche at the pool a bit cosier - finding a way to keep the temperature in the gym lower and extend or replace certain devices by other ones (I am a Gym regular) - a possibility to book spa appointments on short term, meaning for the next day or so I really enjoyed my stay and can highly recommend al Habtoor Palace. I can imagine to revisit the hotel during my next vacation in Dubai.