Al Habtoor Palace - Preferred Hotels & Resorts

The best hotel in the area! From the moment we got there, the staff treated us with so much respect and care. The hotel is beautiful, the rooms are big and super clean. Everyone working there was kind and always happy to help. The rooftop pool was a nice bonus too. The location is also perfect right next to the La Perle show and just a 10-minute drive from the Dubai Mall. The hotel even offers a free shuttle to their sister hotel, The Grand, where you can use their pools and private beach, plus there’s also a shuttle to the beach and the mall. We had a great time overall, and I just want to give a special thanks to Prem for being so helpful during our stay.

Our Christmas stay at Al Habtoor Palace was absolutely delightful, filled with elegance, festive charm, and exceptional service. From the moment we arrived, the warm greetings and luxurious ambiance set the tone for an unforgettable experience. Our room no. 360- both was a haven of comfort and sophistication, beautifully decorated for the season, and offering every amenity we could wish for. The festive decorations throughout the hotel added a magical touch, making the holiday feel extra special. The staff were exceptionally friendly, especially towards our children. They went above and beyond to make them feel welcome, even providing drawing materials to keep them entertained. This thoughtful touch truly made our stay more enjoyable as a family. A special thank you to Shakoor from housekeeping, whose attention to detail and warm hospitality ensured our suite was always immaculate and welcoming. The overall experience was fantastic, from the stunning surroundings to the impeccable service. Al Habtoor Palace made our Christmas period truly memorable, and we look forward to returning soon!

The hotel is located next to the Dubai canal, with a great walk to the beach one way and to the City the other way. It has easy access to Taxis, Careem Bike rentals (great fun) and the water taxi. I have stayed in a lot of 4 and 5 star hotels over the years, and can honestly say that this is easily the best I have ever stayed in. The room was fabulous, the staff wwere all amazing and go above and beyond to ensure that your stay is really special/ A special mention to Ijaz in the restaurant who was incredibly attentive with all of the guests. Don't hesitate to book this hotel, and make sure that yoiu go to the show 'Le Perle' which is next door to the hotel.

I do not know of enough superlatives to describe this property. I stay at hotels in many locations, and I have stayed with the Al Habtoor team in Dubai several times now. To begin: (1) the breakfast is amazing, there are different types of home-made almond and peanut butter, tehina, breads, fresh fruit, an oasis of flavours and foods, in short; (2) the service is subtle and perfect -- the Pakistani barista remembers exactly how I like my cappuccino and knows that I like two. He reads my mind about the healthy vegetable juice that I enjoy....(3) The deluxe room and the suite are spacious and comfortable, with room to work and/or relax. (4) The staff is super nice, international, welcoming, and very personable. (5) The front lobby team is always at the ready to assist with ordering a taxi, arranging transport, taking your bags and in general, just being helpful and professional. I scratched my head trying to think about something I could find wrong with the room(s) and hotel....I may have lost a clump of hair in doing so, but voila....one of the numerous lights in the chandelier in my deluxe room was out - so I found something! This place may be the best hotel I have ever stayed in, and I always look forward to returning. Thank you Al Habtoor team!

My stay at Al Habtoor Palace, Dubai, was nothing short of extraordinary. From the moment I arrived, I was greeted with warmth and professionalism by the exceptional staff, who made me feel like royalty throughout my entire stay. The attention to detail and care shown by everyone truly sets this hotel apart from others in the region. While I’ve mentioned just a few names like Ameen (the concierge), Lucia, Debashish, Chef Teja, Chef Shiva, Toona, I Jaz (the bartender), and Rodrizza (our butler), it’s important to highlight that the entire team was absolutely charming. Every person we encountered at Al Habtoor Palace contributed to making us feel so welcome and at home. Their genuine kindness, friendliness, and professionalism made our stay unforgettable. One of the standout features of this hotel is the exclusive partnership with the Waldorf Astoria in Palm Jumeirah, which allows guests to enjoy the pristine beach and stunning facilities of the Waldorf. It was a true luxury to spend time at the beach, just a short trip away from the hotel, and have access to such beautiful surroundings. The beach experience added a perfect touch to the overall stay, providing an ideal balance between relaxation and adventure. The hotel’s facilities are simply impeccable. Everything, from the stunning interiors to the meticulously maintained spaces, is cared for with the utmost attention to detail. The cleanliness throughout the property is beyond exceptional, ensuring a comfortable and worry-free experience at all times. For those who like to stay active, the gym at Al Habtoor Palace is a standout. The equipment is incredibly modern, with the latest machines and technology available for guests. It’s a perfect space to get a great workout in while enjoying the luxurious atmosphere. It’s rare to feel so much at ease and part of a family while staying abroad, but at Al Habtoor Palace, that’s exactly how we felt.